Tips for Blocking Mobile Tax Scammers
Anyone can become a target of a tax scam if they don't pay close attention to the messages they receive over the phone. Kim Key writing in PCMag this week discussed this year’s particularly bad phishing epidemic with Giulia Porter, a vice president at Teltech. Her company makes an app called RoboKiller, designed to block spam calls.
Porter says although anyone can be a target, it’s often the elderly caught off guard by these phishing attacks. “Some of this technology, particularly texting, is newer and a little more unknown to older people. Scammers are obviously taking advantage of that,” she said. “Scammers also tend to target areas that have an older population. So for example, Florida, Texas, and more southern states tend to have a higher volume of spam calls.”
Key lists five tips for Protecting Yourself From Tax Scam Messages:
1. Consider the Method of Communication
U.S. government entities usually communicate with taxpayers via email or snail mail. The IRS even has a phishing warning page that includes frequently asked questions about contact from the organization. Porter said the IRS and Social Security offices typically do not call or text private citizens. “Normally you won't hear from the IRS or Social Security unannounced, “she said. “If there is an issue with your account, typically you'll receive multiple forms of communication, such as mail that comes to your house notifying you of changes. Always remember that if the IRS is calling you out of the blue, it's pretty unlikely that it is a legitimate call.”
2. Ignore Threats in Calls and Texts
Criminals often offer their victims a short period of time to pay up, counting on a victim’s ignorance of the tax process or fear of incarceration to get the crooks the money or information they seek. “Typically a scammer says something like, ‘If you don't pay the taxes you owe, then you'll go to prison in seven days,’" Porter said, "so if there's any talk that's really urgent within the call or text itself, make note of that.”
3. Stop Answering Calls and Texts From Unknown Numbers
I know it seems like a waste of a mobile phone plan, but Porter recommends that you don’t pick up the phone as often to answer calls from people you don’t know. Spam callers are prolific, and it may be easier to let the calls from numbers you don’t recognize go straight to voicemail.
4. Keep Your Info to Yourself
“Don't provide any sort of personal financial information over the phone," Porter said. "For texts, we always recommend not replying. Don't click on links.” Porter also noted that if you’re curious to see if other people received these texts, you can type the message verbatim into a search engine online. That said, just because the exact wording of the message doesn’t appear in search results doesn’t mean it isn’t a scam. Play it safe. Don’t reply and don’t click any included links.
5. Use an App to Block the Spam
Several apps in the Apple App Store and Google Play Store are designed to stop scammers before they can trick you out of your money or personal information. PCMag has a list of the best third-party apps for blocking unknown callers, including Hiya, RoboKiller, and Truecaller.
If you think you’ve been a victim of a tax-related scam, the FTC does allow you to file a complaint with anything suspicious, whether that's a robocall, a text, or an email. Unfortunately, and largely due to caller ID spoofing, robocalls and tax scams are basically untraceable. It’s very difficult to recoup lost funds from phone scams.
The best advice is to remain vigilant online and when using your smartphone. Never give out any personal information to anyone you don’t recognize.
You can read the entire article here.
